At palmhomeostore.com, we value your trust and ensure quality in every product. Due to the sensitive nature of medicines, returns and exchanges are limited and strictly monitored.
🔁 Return Eligibility
Returns are accepted only if:
- The item is damaged, defective, or incorrect
- Requested within 3 days of delivery
- Product is unused, unopened, and in original packaging
🚫 Return & Refund Conditions
- No refunds on medicines
- Only product exchange allowed for same value
- No cash or bank refund on returned medicines
- You may place a new order using the same amount after approval
💳 Advance Payment Policy
- Orders above PKR 10,000 require advance payment
🚫 Non-Returnable Items
- Used/opened medicines
- Items without original packaging
- Returns after 5 days
📦 Return Shipping
- Paid by customer unless item was incorrect or damaged
- 📞 Need Help?
📧 info@palmhomeostore.com
📞 0300 123 456 789